1/2-Day Workshop: Design Thinking for IT Leadership

Design Thinking is a practical method for applying creative solutions to complex business, technical, and organizational problems. Its value goes beyond creating end-user products. In this half-day workshop, Jeff Sussna introduces Design Thinking as an IT transformation tool. IT leaders can use this method to guide their teams towards improved business and customer alignment without sacrificing reliability, performance, or security.

Jeff Sussna presents Design Thinking principles and practices, and explains how to integrate them with Agile and DevOps. IT leaders learn how to use this combination to create user-centered teams that continuously learn and innovate on behalf of customers and each other. Through talks, discussions, and hands-on exercises, participants discover how design thinking can help them:

  • Balance the need for speed and innovation with the need to “keep the lights on”
  • Manage the process of transforming teams, people, and systems
  • Establish and maintain trust within IT, and between IT and its stakeholders

Who should attend: CIO's, CTO's, VP’s, and other IT transformation leaders.